| Thank you for reviewing the Consumer Say Panel Privacy Policy. Your privacy is important to us, and we would like to share with you how we collect, protect and use information you provide to us. Lightspeed Research, Inc. or its successors (collectively, the "Company" or "we") may have a number of privacy policies that apply to different parts of our business. This policy relates to your relationship with the Company in connection with the Consumer Say Panel ("CSP"). |
| 1 | What Personal and Aggregate information will CSP collect from me? |
| | When you register with the CSP, you will be asked to provide certain personally identifiable information about yourself ("Personal Information"), such as your name, physical address, and phone number, and an email address for CSP Support. Additional personally identifiable demographic and behavioral information may be collected through surveys you will be invited to take, including the registration survey. Beyond this, we ask you to register your personal account information for bank, credit card, and brokerage accounts as well as for phone, cable, and/or satellite bills and frequent traveler rewards programs. Registering these accounts authorizes secure collection of monthly information from those accounts for anonymous research purposes only. This use is described in the answer to Question 2 below. You are only giving permission to collect information about you. You are not giving any authorization to manipulate or control your credit card account, your bank account, or any other accounts you register. |
| | As with most online enterprises, we may also collect non-personally identifiable information about your use of the Internet. |
| | Also, we may aggregate any information collected from or about you in a manner which does not personally identify you ("Aggregate Information"). |
| 2 | How will collected Personal and Aggregate Information be used by CSP? |
| | (a) What will CSP do with your collected Personal and Aggregate Information?
We may use Personal Information to periodically contact you regarding your participation in the CSP or in CSP activities. Aggregate Information may be shared with third parties and used by the Company to create new material, including research reports, in any manner, at the Company's sole discretion. |
| | (b) How will collected Personal and Aggregate information be shared? |
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| 1. PERSONAL INFORMATION |
| We will not share your Personal Information with anyone not affiliated with the Company except that we may share your Personal Information with our authorized representatives, including outside contractors providing services on our behalf, who are subject to the terms of this privacy policy. |
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- We may share your Personal Information with our motivation solutions providers (e.g. Perks.com, Amazon.com) to fulfill any incentive or reward which you have elected to receive. These providers may forward your email address to a third party to redeem any coupons/prizes.
- We may share your Personal Information when we have a good faith belief that such disclosure is reasonably necessary (i) to comply with the law or legal process, (ii) to establish or defend our legal rights or defend against legal claims, or (iii) to detect, investigate, prevent, or take action with respect to suspected fraud, harassment or other violations of the law or our Terms of Use.
- We may share your Personal Information in connection with the sale or merger, including a sale of assets, of the Company, or one of its businesses. If so, an interest in your Personal Information may be among the assets sold or transferred, or we may also license Personal Information in connection with any such transaction. Any such recipient of such information would have the rights and obligations we do with respect to such information.
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| 2. AGGREGATED INFORMATION |
| We reserve the right to share Aggregated Information with third parties. |
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| | (c)Information Security
We understand the need for our panelists' personal information to be secure and private, and we have implemented commercially reasonable physical, electronic and managerial procedures to help protect our panelists' Personal Information. However, despite taking reasonable efforts, due to the inherent open nature of the Internet, there can be no guaranty that any information will be completely secure from unauthorized access and by participating in the CSP, you assume such risk. |
| | (d)Your Passwords
Your CSP password is encrypted and CSP employees do not have access to your password. Should you forget your CSP password yet wish to register more accounts with the panel, you will need to re-register for access to the Account Registration process, unless you have enabled the automated password reset feature. The automated password reset feature prompts you with a series of questions, which, when answered correctly, allows the service to send you a temporary pass-token to your email address. You will then be able to re-enter the Account Registration process by providing the answer to one of your password reset questions, combined with this token, as your temporary password. |
| 3 | How will I be contacted if I register for CSP? |
| | "Cookies" are pieces of information that may be placed on your computer by a web site for the purpose of facilitating and enhancing your communication and interaction with that web site. Many web sites use cookies for these purposes. We may store a cookie on your computer if you have cookies enabled. A cookie is simply a text file, which indicates your CSP ID or session identification number. We use this cookie to identify existing panelists when they enter our Account Registration web site and facilitate the use of the CSP web site. You may stop or restrict the placement of cookies on your computer or flush them from your browser by adjusting your web browser preferences, in which case you may still use our Site, but it may interfere with some of its functionality. We do not use cookies to automatically retrieve personal information from your computer without your knowledge. |
| 4 | Does CSP use cookies? |
| | Your information is stored on servers, which are securely housed in the Exodus© Vault™, a revolutionary Internet server hosting space that provides enhanced physical security, fire protection and electronic shielding. Security personnel monitor the system 24 hours a day, 7 days a week. Access to servers requires multiple levels of authentication, including biometric (hand print scan) procedures. |
| 5 | Who can I contact if I have any questions regarding my privacy? |
| | For more information or questions regarding privacy, you can contact CSP by emailing support@consumersay.com. |
| 6 | What if I need to change the information I previously disclosed? |
| | CSP site includes a panelist profile update form for reviewing or updating personal information needed for accessing sites. If you are unable to change this information through the panelist profile form provided, you can email support@consumersay.com to request the change. |
| 7 | How are changes made to this policy? |
| | We reserve the right at our discretion to make changes to this policy. Users may review updates to the Terms and Conditions and Privacy Policy at any time via links on our site. Regardless of later changes, we shall never use your information in a manner not described in this current policy without first providing you an opportunity to opt-out of such use. Users will be notified of changes either via email, to the email address you have provided to us, or regular mail. Failure to opt-out before the specified date in the notification of such changes to this policy means you have accepted such changes. |
| 8 | What happens if I unsubscribe from the CSP service? |
| | You can unsubscribe from the CSP service at any time by emailing your request, including your CSP Member ID and the email address you registered with (if any), to support@consumersay.com. Once your request has been received, we will stop collecting information about you within a reasonable period of time after we receive your request. However, we are not responsible for deleting or changing any of your personal information which has been shared with a third party in compliance with this Privacy Policy. |
| 9 | How are children protected? |
| | This Service is not directed to children under the age of 18 and children under the age of 18 are not permitted to register for the Service. As such, we have no intention of collecting Personal Information from children under 18. When we become aware that Personal Information from a child under 18 has been collected we will use all reasonable efforts to delete such information from our database. |
| 10 | Links to third party sites. |
| | We remind you to be cautious when browsing on the Internet and to use good judgment and discretion when making purchases, obtaining information, or transmitting information. When using our web site, users may visit or be directed to sites containing information or material that may be offensive or inappropriate to some people. We encourage you when you leave our Site to read the privacy statements of each and every web site you visit. We make no effort to review the content of these sites, nor are we responsible for the validity, legality, copyright compliance, or decency of the content contained in these sites. In addition, CSP does not endorse or control the content of any other user and is not responsible or liable for any content, even though it could be unlawful, harassing, libelous, privacy invading, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable, or that it infringes or may infringe upon the intellectual property or other rights of another. You acknowledge that we do not pre-screen content, but that the Company and its designees will have the right (but not the obligation) in their sole discretion to refuse, edit, move, or remove any content that is available from a link on the Service's web site. |
| | UNITED STATES OF AMERICA:Our web site is maintained in the United States of America. By using this web site, you authorize the export of Personal Information to the USA and its storage and use as specified in this policy. |
| | EFFECTIVE DATE: This privacy policy is effective and was last updated on June 13, 2006. |
Privacy Policy